FAQs

You have questions? We have answers.

General Festival Information

What are the Festival dates and hours?
JetLAG Festival will be held July 30th-August 1st, 2021.
The Festival will take place rain or shine.
The General Admission (GA) Campgrounds open at 3:00 PM on Friday, July 30th 2021.
Patrons WILL NOT be allowed to enter the campground on Thursday. Please plan your travel accordingly.
The campground closes at 4:00 PM on Sunday, August 1st 2021. Anyone on the campgrounds after 4:00 PM will be asked to pay for an additional day upon exit.
Where is JetLAG Festival located?
Our Festival site is a beautiful 300 acre campground, located in Downsville, NY about 2.5 hours from NYC and 4.5 hours from Boston.
Once a year, Peaceful Valley Campgrounds becomes home to JetLAG Festival.
Our Festival grounds are the regal mountains, flowing valleys, and the East branch of the Delaware River – perfect for canoeing, swimming, kayaking, fishing or tubing (if you can find the time in between all of the festivities). 
Where can I see the lineup?
The 2021 Lineup is T.B.A!
Check this page to see previous lineups.
Remember: Line-up and set times are subject to change.
Where can I see the schedule?
The full interactive schedule of performances and workshops will be posted in July. Sit tight!
Remember: Line-up and set times are subject to change
Festival Map

JetLAG 2021 Community Map.

Use this map to see all of the festival areas, camps, and official/unofficial event zones.

This map is editable – anyone can place markers on the map in the General Camping area by the Main Stage and at The Village to communicate to other people where they plan to put their camp.

NOTE: Putting a marker on this map does not guarantee placement on site. Camping in the general camping areas are first come first serve.

Note: Some areas are RESERVED or RESTRICTED for camping and you cannot camp there at all. Pay attention to the shapes and the details included in their descriptions on the map.

 

Tickets: 2021 GENIUS LOCI

When do tickets go on sale?
Tickets to JetLAG 2021: GENUIUS LOCI will be released to the general public on Wednesday May 19, 2021 at 3:00PM EST.
Tickets will be available for purchase at www.jetlagfestival.com/tickets. 
Due to capacity restrictions, only 700 tickets will be released at this time.
You will have the option to be put on a waitlist in the event that we sell out. If we are able to release more tickets at a later date, you will be notified.
Where can I buy tickets?
Tickets are available at www.jetlagfestival.com/tickets. 
Tickets go on sale on Wednesday May 19th, 2021 at 3:00PM EST.
How much are tickets for JetLAG 2021: GENIUS LOCI?
Adult GA: $135
*Adults ages 21 and older. ID may be required.
Student: $75
*Must be 15-21 years old, or up to 23 years old with a valid student ID upon arrival.
Child: $25
*Children ages 5-14. 
Children under 5 years old do not require tickets to enter the festival.
Are tickets refundable/transferable?
JetLAG 2021: GENISU LOCI tickets are non-refundable.
If you are unable to attend, you will be able transfer purchased tickets to another name by contacting info@jetlagfestival.com
Tickets: GA
Adult GA tickets can be bought by anyone 21 years of age or older.
Parking and Camping for the weekend are included in the cost of the ticket.
Tickets give you access to any and all JetLAG Festival performances, workshops, and entertainment areas.
Tickets will be on sale beginning Wednesday May 19, 2021 at 3:00PM.
Tickets: Student
Student Tickets to JetLAG Festival are available for $75.00.
Please be advised that if you purchased a Student Ticket, you must present a Valid Student ID at the gate.
Discount Student tickets are ONLY available for Full-Time students 15-21 years old.
Full time students up to 23 years old may also purchase Student Tickets, with proof of valid and current student ID at the gate.
NOTE: Student tickets are not available to be purchased by Graduate, Mature, or Continuing Studies students over 23 years old.
Tickets: Children
Tickets for children ages 5-14 years are available online for $25.00
Children under age 5 do not require tickets to enter the festival.
Tickets: Volunteer
UPDATE: VOLUNTEER APPLICATIONS FOR 2021 HAVE NOT YET OPENED.

JetLAG Festival Volunteers receive Free or Discounted tickets to the festival!

….In exchange for at least 8 hours of volunteer work before, during, or after, that is 😉
Check out our Get Involved page for more information on all the different ways to help out!
Tickets: Rent-A-Tent
UPDATE: Availability of Rent-A-Tent for 2021 is to be determined.
Rent-A-Tent Purchases do not include Admission to JetLAG Festival. Admission tickets must be bought separately.
Can I buy tickets at the gate?
The availability of 2021 Gate Tickets are T.B.D.
Do tickets include camping/parking?
Yes. All tickets include camping and parking for the weekend.
**NOTE: If you purchase Rent-A-Tent, those purchases do not include admission and you must purchase a ticket in addition to Rent-A-Tent.
For questions on tickets, email info@jetlagfestival.com.

For 2020 Ticket Holders

I bought a ticket for JetLAG 2020, can I still use it for this year?
Your 2020 tickets are honored for 2021, but an additional $25 “I LOVE️ JetLAG” Add-on Pass must be purchased for every 2020 Adult Ticket. You do not need to purchase any additional passes for Student and Child Tickets. 
If you are a JetLAG 2020 ticket-holder, check your email for instructions on purchasing the Pass. We will be sending instructions on Wednesday May 19, 2020.
If you are a 2020 ticket-holder, but did not receive an email, please contact info@jetlagfestival.com.
Do I need to buy an additional pass for child and student tickets purchased in 2020?
You do not need to purchase any additional passes for Student and Child Tickets. 
Is there a deadline to purchase my I LOVE JetLAG Add-on Pass?
Yes, 2020 ticket holders must purchase their “I ️LOVE JetLAG” Add-on Pass by June 30th, 2021.
I can't go this year, can I transfer my ticket or receive a refund?
REFUNDS: You can request a full refund for your 2020 ticket via Eventbrite before June 30th, 2021. Instructions for requesting a refund are available here: https://tinyurl.com/ddmcuwnu. You will not be able to request a refund for JetLAG 2020 tickets after June 30th, 2021.
TRANSFERS: Or you can change the name on the ticket by following the instructions in the email sent to you from Eventbrite.
Unlike Eventbrite tickets, “I LOVE JetLAG” passes are issued to individual attendees, so you will need to enter the name of each attendee on the “I LOVE JetLAG” pass. If the name on the JetLAG 2020 ticket purchased from Eventbrite does not match the name of the actual attendee, put the actual attendee’s name on the “I LOVE JetLAG” pass. Keep in mind that these names will be checked against ID at the gates.

Health and Safety

COVID-19
We are committed to following the necessary health and safety protocols set by New York State and the Delaware County Department of Health. As we approach the start of JetLAG Festival, more health and safety information will be announced by the festival. 
We care about your health and safety. While at JetLAG Festival, please make sure to sanitize and wash your hands regularly. Wear face masks if necessary. Avoid touching your face. Maintain at least six feet distance between you and other people whenever possible.
Due to the ongoing spread of COVID-19, individuals who fall within any of the categories below should not engage in JetLAG Festival Inc. events:
  1. Individuals who currently or within the past fourteen (14) days have experienced any symptoms associated with COVID-19, which include fever, cough, and shortness of breath among others;
  2. Individuals who have traveled at any point in the past fourteen (14) days either internationally or to a community in the U.S. that has experienced or is experiencing sustained community spread of COVID-19; or  
  3. Individuals who believe that they may have been exposed to a confirmed or suspected case of COVID-19 or have been diagnosed with COVID-19 and are not yet cleared as non-contagious by state or local public health authorities or the health care team responsible for their treatment. 
An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against JetLAG Festival affiliated companies relating to such risks.
Safety and Medical
We have a professional First Aid Crew at the Festival located on the main road to PANGEA. You can view the location of First Aid Area here.
If you are having a Medical Emergency, please approach any Festival Volunteer or Organizer and they will help you. Otherwise, you can go directly to the First Aid Area or to the PANGEA Staff or Main Org Camps.
Zero Tolerance for Violence
The point of JetLag Festival is to have an amazing time in great atmosphere! We strongly believe that everyone should feel safe and happy during our festival. We help maintain this by a strict Zero Tolerance for Violence policy. No harmful behavior will be tolerated. If a participant chooses to break the rules they may be removed from the Festival.
We have a Security team at the Festival, but just like with First Aid, we would prefer to never need their help.
Lost and Found
The Lost and Found is located at the Information Booth, right by the Main Stage. It will be operating on Friday 5pm-11pm and on Sat 12 noon-8pm. At all other times, please inquire at the Main Stage.
Staying Hydrated
Needless to say, staying hydrated is critical to the enjoyment of all things summer!
Make sure you bring water with you when you venture out. We recommend bringing 4-5 gallons of water per person for the weekend. See Survival Guide for More Tips. Bring a reusable water bottle and fill it up at any of the water spigots you see. If you don’t have one, we’ll have some available for sale at any of the Merchandise booths.
Also, if you need it, there will be water available for sale by the Main Stage, at the Information Booth and at the General Store, by the entrance.

Getting to the Fest

How do I get to JetLAG?
JetLAG Festival is located at Peaceful Valley Campsite: 485 Banker Road, Downsville, NY 13755.
Best way to get to the fest is by car, and Rideshares will be posted here and on the Facebook Page/Event Page a couple of weeks before the fest.
Directions from New York City: New York State Thruway to exit 16. Rt 17 west to exit 90*.
Directions from Albany: Rt 88 west to Rt 30 to Peaceful Valley Campsite.
Directions from Boston: Mass Pike to New York State Thruway south to Saugerties. Rt 212 to Rt 28 west to Rt 30 south to Peaceful Valley Campsite.
Directions from Connecticut: Rt 84 west to Rt 17 west. Exit 90*.
*At Exit 90: Rt 30 north 8 miles to Shinhopple. Turn right, over bridge stay left. Follow signs for 1 mile
Check out our Map here.
Rideshares/Carpooling
JetLAG is more than just a festival, it is a community.
Every year, members of our community offer rides to help other people get to the fest. We have had successful carpools from many locations: New York, Boston, Philly, DC, Montreal, or Toronto.
If you are coming to JetLAG and have room in your car for additional passengers, please consider Offering A Ride!
If you are looking for a ride to JetLAG please post in our Community Rideshare Form to indicate your interest. You can also post in our Facebook Event and/or Facebook Group!
Arrival and Entry
Have your printed ticket or e-ticket on your mobile device ready.
Your tickets and IDs will be checked, security bands fastened on your wrist, and you will be directed to your prefered camping area.
NOTE: Please be advised that if you purchased a Student Ticket, you must present a Valid Student ID at the gate.
You will be given a map of the campground and a schedule of planned activities and Stage Lineups. Depending on what time you arrive, there maybe a few cars ahead of you, but the whole process does not take too long.
All attendees are subject to search upon entry.
Your festival wristband must be worn at all times.
NOTE: If you are performing or volunteering – know the name of the stage/area you are stationed at, the name of your liaison or contact representative, and have your tickets ready.
Early Arrival (Thursday) Policy
We need a couple of days to set up the campground for everyone’s arrival.
The owners of the campground allow only a limited amount of technical personnel to enter the Festival grounds on Thursday.
If you are not a part of the set up crew, please do not come on Thursday. You will be turned away.
What to pack?
Camping at JetLAG is the norm, but it might be tricky to know what to bring for first time campers or even for seasoned professionals.
Check out our official JetLAG Survival Guide with tips on what to bring to make sure that you have the time of your life!
What can’t I bring?
No Drugs or Drug Paraphernalia
No Amplified Music or loud PA speakers.
Exit and Re-Entry
You may leave the campground and come back.
Just make sure that everyone in the car has their JetLAG Festival wristband on.
If not, you will have to pay the entry fee upon returning.
NOTE: Your car may be searched upon entry and re-entry to the site.

Camping and Parking

Where should I camp?
There’s plenty of room and plenty of places to camp at JetLAG!
Check out our Camping Page and learn about the different options available to you.
From family and kids friendly camping, to all night drum circles, you’ll find your place.
Where should I park?
There are certain areas where you can park, and other areas where cars are strictly prohibited. See the Camping and Parking Page for more information.
In order to make sure that everyone feels safe and free to walk around the festival, we do not allow cars into PANGEA or Spell Art.
If you choose to set up your camp at PANGEA or Spell Art, be prepared to take a shuttle to your campsite from the parking area.
If you wish to have car-side camping, consider camping on the Main Field in the General Camping Area.
Please note on the map that there are certain areas marked “No Cars Beyond this Point”.
Can I Rent-A-Tent?
THE RENT-A-TENT PROGRAM WILL NOT BE AVAILABLE FOR JETLAG 2021.
Yes, you can Rent-A-Tent at JetLAG Festival!
Tents are available for 1 or 2 people.  They’ll be all set-up and ready for you at this year’s Jet-Village. Tents come fully furnished for the weekend: with a sleeping bag and mat, plus a communal shared gazebo and picnic table!
Rent-A-Tents can be purchased on our Ticket Page. Rent-A-Tent does not include Admission to JetLAG. Admission tickets must be bought separately.
Can I drive my car around the Festival?
There is absolutely no driving around the campground after you have arrived. The speed limit at the campground is 10 MPH and it is strictly enforced.
Once you have parked your car, please leave it there until heading home on Sunday.
After 8pm on Friday night ALL roads, except the ones to the General Camping Area and Parking Area near PANGEA will be closed.
There will be shuttles running for your convenience.
Please use only the designated places for parking and camping. 
Follow the instructions of the regulating staff at the parking lots, and be considerate of your camping neighbors! 
I don’t want to camp on site, where can I go?
There are some cute Air BnBs in the area, we suggest you check them out.
The Downsville Motel is nearby, as are some other hotels.
But camping is really the best way to make the most out of JetLAG!
Can I claim a spot?
We do not enforce reserved spots, and you can’t ‘claim’ a camping spot in advance.
However, we do provide an interactive map, on which you can mark a spot where you would like to camp, and use it as reference for friends/families.
That map is available here. Please keep in mind that you may only mark a spot in the General Camping area.
We don’t allow the use of tape or other markers on site to reserve spots, but you can ask other festival participants to be courteous and show some respect if you’ve already arrived and are with a big group.

Festival Security will not get involved in resolving disputes related to ‘reserved’ spots.
Be a good mensch and work it out.
Can I bring my RV?
Yes you can. You will need to make arrangements directly with the campground (See the Peaceful Valley Campground website for Contact Information).
Can I bring a full size van or mini bus?
Yes to both, however you will be asked to park it in the General Parking area.
Amplified Music/Instruments
Amplified music is NOT ALLOWED in any and all camping areas.
But “unplugged” is always welcome.  
If you are using a loud PA to play amplified music, you will be asked to shut it down.
Repeat offenders will be asked to leave the festival grounds, out of consideration for other participants.
Campfires
Yes, campfires are allowed, but only in the designated fire rings and pits. And there are plenty of those!
For your convenience there will be firewood sold by the General Store and there will be a truck driving around selling firewood.
Family Friendly Camping (Babeland)
There’s a place just for kids and families with small children at JetLAG! Located in PANGEA, Babeland is a children friendly camping zone for families with children of all ages. Camping is limited and on a first come first serve basis.
Babeland has workshops for kids and their parents all weekend long, and friendly volunteers to watch the kiddies. You do not need to camp at Babeland in order to participate in the workshops.
More information will be available soon, but please see the PANGEA Page for information regarding Arrival and Entry to Babeland.
Accessibility (Camping)
If you need special arrangements, please contact us at info@jetlagfestival.com and we will try our best to accommodate you.

Rules and Regulations

Early Arrival
We need a couple of days to set up the campground for everyone’s arrival. The owners of the campground allow only a limited amount of technical personnel to enter the Festival grounds on Thursday.
If you are not a part of the set up crew, please do not come on Thursday. You will be turned away.
The Festival starts at 3pm on Friday. Please aim to arrive after that time.
Leaving on Time

The campground closes at 4:00 PM on Sunday, June 21st 2020.

Anyone on the campgrounds after 4:00 PM will be asked to pay for an additional day upon exit.

Zero Tolerance for Violence
The point of JetLAG Festival is to have an amazing time in great atmosphere! We strongly believe that everyone should feel safe and happy during our festival. We help maintain this by a strict Zero Tolerance for Violence policy. No harmful behavior will be tolerated. If a participant chooses to break the rules they may be removed from the Festival.
We have a Security team at the Festival, but just like with First Aid, we would prefer to never need their help.
JetLAG Festival is a private event. We have the right to expel people for behavior we consider unsafe, harmful, or disrespectful to other festival goers.
Towing Cars
Please comply with the Parking Rules. If your car is blocking traffic or is interfering with the Festival’s function, we reserve the right to have it towed at the owner’s expense.
We do not want to have to do it, so please park in the designated parking areas
Are dogs allowed?
Pets are not allowed by the Main Stage.
In the best interest of your pet, we recommend that you leave your pets at home.
However, if you must bring your pet, they are allowed in the campground, but they MUST BE ON A LEASH AND UNDER CONTROL AT ALL TIMES – NO EXCEPTIONS.  
Leaving pets unattended in the campground is prohibited. If your pet is found to be running loose in the campground, or tied up unattended, you will be asked to vacate the Festival with no refund. YOU ARE RESPONSIBLE FOR CLEANING UP YOUR PET’S WASTE.  Please respect the environment and your fellow campers by cleaning up after your pet.
Bring pet vaccination records. The campground reserves the right to request the records at any time during your stay.
Failure to to comply with these rules will result in your removal from the campground.
Is there a minimum age?

Anyone and everyone is welcome at JetLAG. There is no minimum age limit, and children up to 5  years of age do not need to buy a ticket. Children aged 5-14 may buy a $25 ticket online.

Students up to 23 years of age may purchase Student Tickets.

Please refer to the Ticket Section of this FAQ Page for more information.

On-Site Info

Will there be ATMS?
Some Festival vendors may be accepting credit cards, but it is best to bring cash. There are no ATMs on the grounds, the closest is by route 17.
Is there WIFI?
Yes, but at a price.
One of the most beautiful and special things about JetLAG is that there is no service at the campground. However, WiFi is available this year with a subscription package. If you will need WiFi, find a volunteer at the Gates and they will assist you in purchasing it. 
Is there service?
Not really. JetLAG is an unplugged getaway from the pressures of everyday life. With no WiFi and no service, you’re isolated in our Garden of Eden for the weekend.

For emergencies, there is service near the Festival Gates. You can find that Hotspot location marked on our Festival Map.

Certain cell phone providers provide more service at JetLAG than others. Sometimes, out of nowhere, you may get service. Sometimes, you might not. Stranger things have happened…

What do I do about Trash and Recycling?
Try your best to “leave no trace” so we can leave the Peaceful Valley as beautiful as when we arrived.
  • Garbage and Recycling bins are available in every area of the campsite – please use them! For large camps with lots of trash, clean up your area after the fest on Sunday and leave trash in LargeTrash Bags at your campsite for us to pick up and take to the dump. If you need bags, just ask a festival volunteer for them. PLEASE NOTE: Clear trash bags only!
  • Try to keep your plastic and paper consumption during the Festival at a minimum. We understand that it’s tempting to bring mountains of paper plates and cutlery for your campsite, but those paper plates end up in landfills around the world.
  • Green Camping Kitchens are all the rage – it’s a green and responsible way to camp that also brings a community vibe and spirit to your campsite! Each person brings their own bowl/plate/tupperware for the weekend and is responsible for washing them using a three bin ethical and clean washing system.
  • See this awesome page for more information about Green Camping Kitchens and feel free to email us at info@jetlagfestival.com for more information and ideas on how to camp green!
Please help us keep the Festival clean and Green!
Food Vendors/General Store
Food Vendors are located by the Main Stage. There, you’ll find a varied selection of Russian and Non-Russian favorites like Uzbeki Plof, Vareniki, Pelmeni, Piroshki, SoCo Ice Cream from SoCo Creamery in Upstate NY, Pulled Pork Sandwiches, etc.
Most of the Food Vendors do not take credit cards, so make sure you have cash on hand.
The Festival General Store is located by the Gates. There you’ll be able to buy last minute supplies and other thingies.
Electrical Outlets
The campsites in the General Camping Area have electricity.
If you are planning to camp on PANGEA or Spell Art Islands, most sites there do NOT have electricity.Please plan accordingly.
Gasoline/Propane/Charcoal
Grills are allowed in the camping area. No disposal of charcoal on the ground. It has to be disposed in the fire pit.
Bathrooms and Showers
There are permanent and portable toilets available throughout the site for your convenience. Showers are available in exchange for two quarters.
Info Centers
This year we are starting an Information Booth located by the Main Stage. It will be your Go-To place for directions, information, Festival schedule, lineup, help, and Lost and Found.
The Main Stage Information Booth will operate Friday 5pm-11pm and on Sat 12 noon-8pm.
There will also be an Information Booth at PANGEA. Festival Merch will be on sale there as well.
Shuttle Service
For your convenience, there will be free shuttle service operating on Friday between 6pm and 2am, and on Saturday between 11am and 3am.
On the shuttle, you can pretty much get to anywhere at the Festival. Getting around is fun and easy.
Bikes and Transportation
Bring your bikes! We highly encourage it, it’s one of the best ways to get around the Festival. We’ve seen electric burning man scooters, high speed strollers, mopeds – everything. Surprise us 😉
Merch
We have a few Festival exclusive products that will be sold at the Merchandise booths on the Main Stage and at PANGEA.
We are hopeful that this year we will have WiFi and thus be able to accept credit cards, but it’s best to have cash, just in case.
Band Merch will also be for sale at the PANGEA Info Center and Merch booths.

Get Involved

How can I volunteer?
There are so many opportunities to Volunteer at JetLAG!
Just like the festival itself, there is something for everyone. Even kids can join the fun!
Volunteers who contribute 8+ hours of their time pre/post/after are compensated with free or discounted tickets and limited edition Festival Merch!
See our Get Involved Page for all of the available crews and teams to join as well as an application page.
Booking and Performing
To inquire about offering a special project off of the stage, please write to info@jetlagfestival.com!
To inquire about performing on stage, please write to booking@jetlagfestival.com.
Sponsor/Partner
To inquire about Sponsorship, please contact info@jetlagfestival.com.
Vendor Info
To inquire about Food, Arts and Crafts, or Other Vending opportunities at JetLAG Festival, please fill out this form.
Media/Press
To inquire about Media Coverage of the Festival, please see our Get Involved Page.
To inquire about Press Coverage, please contact us at info@jetlagfestival.com